Privacy Policy

Last updated: November 13, 2026

This policy explains how Resort Processing (“we,” “our,” “us”) handles information you send us through this website.

Information we collect

When you use the inquiry form, we collect the details you enter: your name, email address, optional company name, the service you are interested in, and your message. Our website host and form service may also record technical information such as IP address and browser type for security and spam prevention.

How we use it

We use this information to respond to your inquiry and to discuss our services with you. We do not sell your information. We do not use this form to collect payments, account credentials, or banking details, and we ask that you do not send them.

Who can see it

Your inquiry is delivered to our business email inbox and is handled by Mauricio Ureña and anyone he authorizes. Our website host (Netlify) and our form delivery service (Web3Forms) process submissions on our behalf so that your message reaches our inbox.

How long we keep it

We keep inquiries for up to 12 months, then delete them, unless we have entered into a business relationship with you.

Your choices

You may ask us to access, correct, or delete the information you sent us, in line with applicable data protection laws, including Costa Rica’s Law No. 8968 on personal data protection. Write to us at .

Cookies and analytics

This website does not currently use advertising cookies or analytics.

Contact

Mauricio Ureña, Founder, Resort Processing — Guanacaste, Costa Rica —